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When temperatures climb closer to 100°F, life on the streets can go from unbearable to deadly. When the predicted heat index reaches 95°F or higher, the City of New York declares a “CODE RED”. During a Code Red, the BronxWorks Homeless Outreach Team will be working hard to help our most vulnerable neighbors get off the streets and into shelter.

Designated cooling centers are open during a CODE RED all around New York City and the Bronx. If you are living without air conditioning and need a place to cool down contact 311 or click here to find a cooling center near you. Please check on your neighbors, especially the elderly and sick. Cooling centers are open and available to the public. More info

Walk-in Offices

BronxWorks offices throughout the borough offer walk-in and telephone services to help Bronx residents resolve problems. Our offices are staffed by skilled, compassionate professionals who specialize in housing, government benefits, consumer rights, immigration, senior services, and other matters. All walk-in personnel speaks both English and Spanish.

Walk-In Offices

Members of the community can drop by any of the offices listed below to speak to a BronxWorks staff member. All offices are open from 9 a.m. – 5 p.m., Monday – Friday.

Offices For Residents Only

We also maintain offices at a number of NYCHA complexes across the Bronx specifically for building residents. These offices provide many of the same services our Walk-In Offices provide, including, but not limited to:

  • Connections to public benefits
  • SCRIE or DRIE Benefits application completion or renewals
  • Rental arrears assistance
  • Tax Prep referrals
  • Tax Credits
  • Questions about health insurance eligibility
  • PACT-RAD

Note that all services may not be present at all locations.

Two people talking down the street with a kid in the middle while passing a BronxWorks office

We base our locations and offices inside local neighborhoods around the borough so that we can connect with the everyday lives of our neighbors and offer services close to home.”

— Roger Begelman, Chair, Board of Directors

NYC Benefits Program

The BronxWorks NYC Benefits program is here to provide no-cost assistance to the Bronx community with applying for multiple New York City and State benefits. We also offer workshops and trainings regarding eligibility for these benefits.

Townsend Ave. Office

1477 Townsend Ave
Bronx, NY 10452

entrance on 172nd St.

Contact:
Wandy Marte, Program Coordinator
wmarte@bronxworks.org

Phone:
646-761-7474

Click for map and directions

Benefits we can help with include:

  • Supplemental Nutrition Assistance Program (SNAP) Benefits
  • Public Assistance/Cash Assistance (HRA)
  • Unemployment Insurance
  • Tax Assistance
  • Emergency Grants
  • Access A Ride
  • Fair Fares NYC
  • Health Insurance (Medicaid or Medicare)
  • HEAP

…and more!

To find out more contact us or walk in any time Monday through Friday. We also offer assistance in multiple languages.

Program Flyer en español

Program Flyer en français

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