donate now

1- Primary Navigation

Story #66

Staff Profile: Michael Plummer

Michael Plummer, Shift Supervisor at The Living Room, has worked at BronxWorks for four years. His friendly personality helps him establish a rapport with program participants who are experiencing homelessness. 

"My favorite part of my job is talking to the men and women at The Living Room, getting to know them, sharing my story, and going from there," Michael said.

Participants have often experienced trauma while living on the streets and may struggle to adjust to the structure that The Living Room provides. “Participants may feel defensive when they first come to The Living Room. When I get to know them, they gain respect for me and I begin to earn their trust,” Michael said. Establishing relationships is invaluable to rebuilding social skills, regaining stability, and taking the first step towards permanent housing.

Michael began his career at BronxWorks as a Safety Monitor at The Living Room before being promoted to his current role. Over the years, he has built on his skills as a member of the site’s security staff by earning health and safety certifications, such as CPR and naloxone training, that are offered at BronxWorks.

Michael drew on this invaluable training to resuscitate a participant named Jake*, who was found unresponsive after an overdose. Michael administered CPR and naloxone to Jake before an ambulance arrived. After staying in the intensive care unit for over two weeks, Jake left the hospital with a clean bill of health and immense gratitude to Michael. “Jake and I have a strong relationship,” Michael said. “He is very thankful.”

Although the recent spike in opioid use in the community has subsided, Michael remains prepared to administer the emergency procedures. “The experience boosted my confidence,” he added.

Michael was born and raised in the Bronx and currently lives in the Morris Park neighborhood. When he’s not at BronxWorks, Michael is likely to be spending time with his two children or riding his motorcycle. He is inspired by the Agency’s mission and work in the community. 

"I believe we are changing lives for the better. I see that in my work, and I love being a part of BronxWorks." 

Previous BronxWorks Stories

#65 Staff Profile: Marie Edwards

#64 Staff Profile: Kiesha Roberts

#63 Staff Profile: Yvette Felicia Thomas 

#62 BronxWorks Welcomes Atlas Corps Fellows

#61 Staff Profile: John Betts 

#60 Staff Profile: Tyron Johnson

#59 Staff Profile: Genesis Mejia

#58 Staff Profile: Angel Vazquez

#57 Staff Profile: Lijo Varghese 

#56 Staff Profile: Tiffany Martinez 

#55 Staff Profile: Solomon Smart

#54 Staff Profile: Alissa Tyghter-Gerald 

#53 Staff Profile: Reinaldo Cruz 

#52 Staff Profile: Estrella Montanez 

#51 Staff Profile: Adriana Puello

#50 Staff Profile: Evan Hahn, Bessie Taliaferro, Allison Gangi 

#49 Staff Profile: Issa Asiedo

#48 Staff Profile: Agnes Manson

BronxWorks remembers Carmen Hernandez

#47 Staff Profile: Tiesha Scott

#46 Staff Profile: Noel Gonzalez

#45 Staff Profile: Dorothy Whyte

#44 Staff Profile: Diami Virgilio

#43 Staff Profile: Whitney Sample

#42 Understanding Diversity in a Multicultural Community

#41 Rachel B. – On the path out of poverty


Click below to read the 40 BronxWorks Stories that highlighted our 40th anniversary year

#40 Carolyn McLaughlin – One Family Meets Another

#39 Robin Hood and BronxWorks – Synergy in Fighting Poverty

#38 The BronxWorks Board of Directors: Time, Talent, Treasure, and Terrific!

#37 Betances Community Center Advisory Board: “We have PhDs in ‘street’!”

#36 20+ Years of Careers in Service at BronxWorks

#35 Camila R. – By helping another, she helped herself

#34 Jean Smith – A Lifetime of Caring and Lifting Lives

#33 BronxWorks Partners: These Landlords are Building Futures and Community

#32 FEPS – Reducing fear, confusion, and homelessness

#31 Horatio G. – Building his future through language

#30 BronxWorks Blue Waves – Swimming for Fun, Fitness & the Future

#29 Abubacar W. – Big Steps for a Little Boy

#28 Bedtime Stories – Lifting lives through reading & caring

#27 Tyrese M. – “I get another family”

#26 Eva M. – Intra-agency collaboration results in happiness and a home

#25 KC, Shannon, & Christopher – Making Children’s Lives Better

#24 Veronica, NCJW, and HIPPY – “Not alone in this journey through life”

#23 Maria R. – A 23-hour bus ride and her faith saved her life

#22 Ronald G. – "Crossing a bridge to better health and stability"

#21 Stephanie M. – From Attitude to Aptitude

#20 "Reweaving the social fabric of a neighborhood"

#19 Catherine M. – "I'm not a sit-down kind of person!"

#18 Judy Leonard – A Letter to BronxWorks Friends

#17 Rachea C. – Achieving Milestones, Step by Step

#16 Eric Hill – Miles & Music

#15 BronxWorks and Super Storm Sandy – Dedication, stamina, and grace personified

#14 Milagros R. – One dress, many dreams

#13 Heights seniors take the healthy lead

#12 Nidia R. – Minor repairs = major relief

#11 Homeless Outreach Team – Feeling Connected to the World

#10 Cristina, Raymond, Crisbelly & Aaron – Growing up at BronxWorks

#9 Jeniffer M. – From the South Bronx to South Africa: the visit of a lifetime that almost didn't happen

#8 Nathaniel S. – "I'm right there beside you"

#7 Diana S. – Overcoming tragedy: "I'm still here"

#6 Irodney P. – "I want to earn it not have it handed to me"

#5 Natividad C. – A bond of mutual respect and genuine affection

#4 Michael J. – "What was given to me was given freely"

#3 Kathryn Speller – Retiring from work, not her passions

#2 Alfredo C. – "Thanks to you, Dad"

#1 Jonathan P. – Striving for Excellence

You may login with either your assigned username or your e-mail address.
The password field is case sensitive.